BS&S wants to help its customer service representatives (CSRs) offer fast, high- quality service. Jane's colleague Emilio has created a performance support tool that will help. A   J O B   A I D


 

Emilio has created a performance support application that will allow the CSRs to compare products quickly and accurately. While talking to the customer, they can compare any two products in a side-by-side table on the screen.

 

Emilio needs to add the new WatchSAT product information to this application.

 


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